Terms of Service

Please read these terms and conditions carefully before using Tiwibs services.

1. Agreement to Terms

By accessing or using Tiwibs services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

We may update these terms from time to time. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

2. Use of Services

Our services are intended for professional and business purposes. You agree to use our services only for lawful purposes and in accordance with these Terms.

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Distribute malicious software or engage in activities that could disable, overburden, or impair our services
  • Attempt to gain unauthorized access to our systems or user accounts
  • Use our services for any illegal or unauthorized purpose
  • Harass, abuse, or harm another person
  • Submit false or misleading information

3. User Accounts

To access certain features of our services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and complete information when creating an account and to update your information to keep it current. We reserve the right to suspend or terminate accounts that contain false or outdated information.

You are solely responsible for any content you create, upload, or store using our services. We do not claim ownership of your content, but you grant us a license to use it solely for the purpose of providing and improving our services.

4. Subscription and Payments

Some of our services require payment of fees. By subscribing to a paid plan, you agree to pay all fees associated with the plan you select.

All payments are processed through Stripe, our secure payment processor. Payment terms and conditions are subject to Stripe’s terms of service and privacy policy.

Tiwibs offers a 7-day free trial period with access to all features. No credit card information is required to start the free trial. After the trial period ends, you will need to subscribe to continue using our services.

Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew unless you cancel it before the renewal date.

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to paid features until the end of your current billing period, but we do not provide refunds for partial subscription periods or unused portions of your subscription.

Tiwibs does not offer refunds under any circumstances. By subscribing to our services, you acknowledge and agree to this no-refund policy. We encourage users to take advantage of the free trial period to evaluate our services before committing to a paid subscription.

5. Payment Processing

Tiwibs is an invoicing platform only and does not process, handle, or manage any payments between freelancers and their clients. All payment transactions are directly between you and your clients.

By using our services, you acknowledge and agree to the following:

  • You are solely responsible for all payment arrangements with your clients
  • Tiwibs does not guarantee payment from your clients for any invoices generated through our platform
  • We do not offer payment protection, escrow services, or dispute resolution for client payments
  • Tiwibs shall not be liable for any losses, damages, or claims arising from fraudulent activities, non-payment, or payment disputes between you and other users of our platform
  • You are responsible for conducting appropriate due diligence regarding the identity and legitimacy of parties before entering into business transactions or providing services
  • Any payment information you provide through our platform is solely for invoice generation purposes

If you believe someone is misusing our platform for fraudulent purposes, please report it immediately through our Help Center.

While we will investigate such reports and may take appropriate action including suspension or termination of user accounts found to be in violation of these Terms, Tiwibs assumes no liability for any financial losses incurred and does not guarantee financial recovery or compensation.

6. User Content

Our services allow you to create, upload, store, and share content such as invoices, proposals, resumes, portfolios, and cover letters (collectively, “User Content”). You retain all rights to your User Content.

By submitting, posting, or displaying User Content on or through our services, you grant Tiwibs a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods solely for the purpose of providing and improving our services.

You represent and warrant that: (i) you own the User Content posted by you or otherwise have the right to grant the license set forth above, (ii) your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person or entity, and (iii) the posting of your User Content does not violate these Terms or any applicable law.

We reserve the right to remove any User Content that violates these Terms or that we determine in our sole discretion is otherwise objectionable. You understand that when using our services, you may be exposed to User Content from other users, and we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of such User Content.

You are solely responsible for backing up and maintaining copies of your User Content. Tiwibs does not guarantee the preservation or integrity of your User Content and shall not be liable for any loss, deletion, or alteration of your User Content.

7. Intellectual Property

Our services and all content, features, and functionality provided through them (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software) are owned by Tiwibs, its licensors, or other providers and are protected by copyright, trademark, patent, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our prior written consent.

We respect the intellectual property rights of others and expect our users to do the same. If you believe your intellectual property rights have been violated, please contact us through our Help Center.

8. Limitation of Liability

In no event shall Tiwibs, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our services
  • Any conduct or content of any third party on our services
  • Any content obtained from our services
  • Unauthorized access, use, or alteration of your transmissions or content

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

9. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis. Tiwibs makes no warranties, expressed or implied, regarding the operation of our services or the information, content, or materials included on our services.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using our services will be accurate or reliable, or that the quality of any products, services, information, or other material purchased or obtained through our services will meet your expectations.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tiwibs, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your violation of these Terms.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Tiwibs is established, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us through our Help Center.

Last updated: April 12, 2025

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